This pet supply store continues to set the standard for excellence in every category. The self-service dog wash is outstanding — spacious, spotless, and extremely user-friendly, even for our two large dogs. It’s clear that the facilities are well maintained and thoughtfully managed. The management and long-tenured staff are exceptional — knowledgeable, friendly, and genuinely invested in the well-being of both customers and their pets. You can tell there’s pride and consistency in how this store is run. Their community outreach is also impressive, with regular events, local partnerships, and ongoing support for animal welfare efforts — a great reflection of their values. The selection is enormous: premium food brands, treats, toys, grooming tools, and educational resources for dogs and cats, plus quality options for smaller animals as well. The food loyalty program is a fantastic bonus — we’ve earned countless free bags over the years. Customer Service: A+ Store Cleanliness: A+ Staff Expertise: A+ Management & Community Involvement: A+ An exceptional store that combines professionalism, compassion, and convenience — truly one of the best in the business.

Over the past 10 years, Chow Down in Montrose has consistently provided excellent service for us and our dogs. They are perpetually helpful, priced competitively and offer service that the big box pet stores (in Montrose and Grand Junction) don’t even attempt to offer. Chow Down employees are knowledgeable and friendly. This is the best place to shop for all your pet needs!

These folks are super friendly. Very helpful and pet aware. Highly recommend them for pet supplies

My little dog was not feeling well, they suggested I change her food, she has lost 5 pounds and is acting half her age! Love this place,!

My mother takes her dog to see Haley for grooming every momth. My mom raves about her, always comes out clean and looking perfect. Her nails are always trimmed so they cant scratch my moms skin. Thank you for a great job 👍